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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Josh Schwien

Josh Schwien

December 4, 2024

5  out of  5
rating by Josh Schwien
"I couldn’t be happier with my experience here. From start to finish, Steve’s team was incredibly knowledgeable, professional, and responsive. They made the process of selecting the right insurance policies seamless and stress-free, taking the time to thoroughly explain all my options and ensure I felt confident in my choices."
We responded:
"Thanks Josh, it was a pleasure getting to know you through the process. Glad we could help you secure homeowners insurance on your beautiful new home. "
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Mike Thornburg

November 22, 2024

5  out of  5
rating by Mike Thornburg
"I was very happy with my previous company but took a chance with Steve to see if I could save some $$. Steve got me quotes quickly and helped me make better decisions for my family, getting the best coverage for my needs at a price point I could afford. Beyond that, he made the transition seamless. Highly highly recommended!!"
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Lauren Fulginitti

October 1, 2024

5  out of  5
rating by Lauren Fulginitti
"Shannon is THE MOST HELPFUL and attentive! She always answers all of my many questions in the speediest manner. She is extremely knowledgeable and available. She has helped me add policies, update my policy , and apply/find any discounts. She’s the best!"
We responded:
"Lauren, thanks for the kind review. I am grateful to have Shannon on our team. She does a great job taking care of our customers insurance needs. Glad you are having a good experience.. We are happy to serve!"
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Jace Broadhurst

September 16, 2024

5  out of  5
rating by Jace Broadhurst
"Steve really knows his stuff and gets back to me quickly when I have questions. I trust him with my money and really with my future. Grateful for him and his team."
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Connie Fitch

September 10, 2024

5  out of  5
rating by Connie Fitch
"Service was beyond expectations -friendly, punctual, and very thorough. I would be happy to recommend them to anyone who was in need of their services."
We responded:
"Thanks so much for the kind review Connie. It was a pleasure getting to know you and help you with your insurance needs. "
Profile photo of Melody Cliff

Melody Cliff

September 5, 2024

5  out of  5
rating by Melody Cliff
"Very happy with the coverage, service and rates! I’ve had home, auto and personal articles with them for years and recently added a personal liability umbrella and life insurance. Bill explained the details clearly and made the process simple and efficient. I have peace of mind knowing that my family and I are protected!"
We responded:
"Thanks Melody, glad Bill was able to provide you with the right insurance coverage and make it easy to understand. "
Profile photo of Justin Grow

Justin Grow

September 5, 2024

5  out of  5
rating by Justin Grow
"I couldn’t be more impressed with Steve’s State Farm office! I recently switched my auto and home insurance to them, and the entire process was seamless. Steve and his team are incredibly knowledgeable, professional, and always ready to answer any questions I had. They took the time to explain all my coverage options and helped me find the perfect plans for my needs at an excellent rate. Their customer service is top-notch—always friendly, prompt, and attentive. If you're looking for reliable auto and home insurance, Steve’s State Farm office is hands down the best choice. Highly recommend!"
We responded:
"I appreciate the kind words! Thanks for choosing us for your insurance needs!"
Profile photo of Scott Miller

Scott Miller

September 5, 2024

5  out of  5
rating by Scott Miller
"Steve and his team have been an excellent insurance agency. Every time I need help with paperwork or with a claim, they always go the extra mile. My teenage daughter finally got her license and they were so helpful at getting her on our plan and providing me with ways to save money through discounts and incentives. I would recommend them every time"
We responded:
"Scott, thanks for your business with us all these years! I'm glad we were able to help your growing family with their insurance needs. "
Profile photo of Luke Taylor

Luke Taylor

September 5, 2024

5  out of  5
rating by Luke Taylor
"Steve and his team were great to work with! They communicated often with me during the process of switching over to them and they were able to get me better coverage for less. I also got additional policies with them that help better protect my family."
We responded:
"Thanks for your trust in us Luke. I'm happy to hear we were able to increase your insurance coverage and save you money at the same time. "
Profile photo of Zachary Devlin

Zachary Devlin

September 5, 2024

5  out of  5
rating by Zachary Devlin
"My wife was recently in an accident, and Steve did an amazing job walking us through the process. I highly recommend him!"
We responded:
"Thanks Zach, my staff and I are here to help in any way we can. "
Profile photo of John Murphy

John Murphy

September 5, 2024

5  out of  5
rating by John Murphy
"Steve and his team are phenomenal! I recommend them to all my friends and family."
We responded:
"Thanks John. That means a lot to us that you are willing to recommend us to others. "
Profile photo of Matt Tucker

Matt Tucker

July 19, 2024

5  out of  5
rating by Matt Tucker
"Steve and team are fantastic to work with. They are incredibly responsive and helpful. I have had several insurance providers in the past and none have been as personable and helpful as Steve and team."
Profile photo of Brian Helmuth

Brian Helmuth

June 18, 2024

5  out of  5
rating by Brian Helmuth
"The Steve Melniczak - State Farm office is great! Steve is always willing to pick up the phone and help us out when needed. Special shout out to Shannon Ruba for knowing all the answers to my crazy, intricate questions. Thanks Shannon! Please never change jobs, we would be lost!"
Profile photo of Laura Jimenez

Laura Jimenez

June 4, 2024

5  out of  5
rating by Laura Jimenez
"This is the best agent I have ever used. They have gone above and beyond. I have had to insure three cars in a short amount of time and they did this with great ease. Got into an accident (no fault of my own) and a few hiccups that Shannon handled quickly and efficiently. That was the best experience in a very stressful time. I plan on being with them as long as possible. I recommend this agency (and especially Shannon) to anybody and everybody! A++++**"
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Kathy Sonier

March 27, 2024

5  out of  5
rating by Kathy Sonier
"The process to switch all of our policies is never fun, but Bill/Steve made is painless and very worth while. The customer service has been stellar so far, with pricing on par with online offerings - so it's nice to support a local small business"
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Trey Melniczak

March 17, 2024

5  out of  5
rating by Trey Melniczak
"My father is him"
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Michael Black

March 7, 2024

5  out of  5
rating by Michael Black
"Super friendly and helpful! Saved me nearly 2 grand on home insurance!"
We responded:
"Thanks again Michael. Glad we could help you with your insurance needs. "
Profile photo of Karen Filoon

Karen Filoon

February 7, 2024

5  out of  5
rating by Karen Filoon
"My husband and I have been working with Steve for years now. When we switched from our previous company, Steve sat down and showed us how we could have better coverage while saving money. Whenever we have a question, it is easy to get a prompt answer which is no small thing! We look forward to working with Steve in the future and recommend him to anyone looking for a great agent!"
We responded:
"Karen, it's been a pleasure getting to know you and your family over these years. Thank you for your trust in us. "
Profile photo of Timothy Roberts

Timothy Roberts

January 24, 2024

5  out of  5
rating by Timothy Roberts
"Steve and Carolyn walked me through the process of switching home and auto insurance seamlessly. They were able to get me better coverage for home and auto in addition to an umbrella policy all for less than I was paying for just home and auto with other companies. I have full confidence in my insurance coverage going forward because I know that Steve and Carolyn handle themselves with integrity and have the best interests of their customers at heart. I would recommend them 10 times of of 10!"
We responded:
"Tim, thanks so much for your business. We look forward to serving your growing families insurance needs!"
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Jeremy Pearson

October 20, 2023

5  out of  5
rating by Jeremy Pearson
"Love Steve's office. Obviously they have good rates - I have homeowners, auto, and life insurance with the team. But the best part to me is that if I ever have questions, I can call them or just shoot an email to Steve or the team. I can't stand dealing with other companies' phone trees, call centers, or waiting on hold so credit to Steve and his team for the personal service they provide. Thanks for your quick responses, for always helping me understand things, and making the insurance part of my life easy!"
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Brien Harrison

April 28, 2023

5  out of  5
rating by Brien Harrison
"Steve made the experience very easy."
We responded:
"We are so glad that we could provide you with the customer care that you deserve, Brien! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
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Jeff Corbett

April 28, 2023

5  out of  5
rating by Jeff Corbett
"Before I found State Farm Steve I was lost in a world of bad insurance agents, jumping from carrier to carrier with never building any real trust and always feeling unvalued as a customer. Steve is the first agent who truly cares about your safety and well-being first and foremost, and then helps you navigate through the claim process like a true professional. Outstanding insurance agent. 100 stars!"
We responded:
"Wow, thank you for the great review, Jeff! We are so honored to have earned your trust and we look forward to assisting you with any of your future insurance needs. We strive to go the extra mile to provide you with friendly, professional and thorough customer care! We appreciate your great feedback, Jeff!"
Profile photo of Elliot Moyer

Elliot Moyer

April 28, 2023

5  out of  5
rating by Elliot Moyer
"I use Steve for my business insurance!! He has always been professional and he gets back to me as soon as I reach out to him!!"
We responded:
"We are so glad that we could assist you with your business insurance, Elliot! We strive to provide you with the insurance you need and the customer care that you deserve! We are honored to have earned your trust and look forward to assisting you with any of your future insurance needs!"
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Bridget Corbett

April 28, 2023

5  out of  5
rating by Bridget Corbett
"Steve has been great to work with! He's been so helpful with all of our questions. We've recommended Steve to our family and friends and everyone is happy with the service and policies."
We responded:
"Thank you for the wonderful review recommending our agency to your friends and family, Bridget! We strive to go the extra mile to assist you with any of your insurance questions or needs and your feedback makes our day! Thank you!"
Profile photo of Kim Esposito

Kim Esposito

April 28, 2023

5  out of  5
rating by Kim Esposito
"I highly recommend this agency for any insurance policy you may need. Steve Melniczak was very helpful with my new policies with State Farm. Not only did he save us money, he has also been very diligent and helpful with any request we have had."
We responded:
"We strive to provide you with the insurance you need at a value you deserve and great customer care, Kim! We are so happy to have earned your trust and to have you recommend our services to others. It makes our day and we look forward to assisting you with any of your future insurance needs!"